Our goods should rival any item purchased in a retail store in term of quality and durability. However, we are not a retail store - instead we are predominantly tailored towards the commercial laundry market.

As a result we do some things a little differently. We vacuum pack some items, they may arrive looking flat and thin; rest assured - after a wash and dry they will come to life.

Our items are packed in brown boxes; we do not plastic wrap all items as we believe there is already enough plastic in the world.

We like to recycle and work with locals and businesses to offer a second home to pre-used postage boxes. Please don’t get a shock if your order comes packed in a pre-loved box.

Doona covers are a quick-dress style; they are intended to be tucked in for a clean hotel look, and do not have any annoying buttons, studs or ties.

It means you don’t need to spend time trying to change a doona cover; it can be done in less than 30 seconds once experienced!

We use a nationwide Australian family-owned courier for our deliveries. Unfortunately they are unable to deliver to PO boxes and some remote locations.

Orders are generally dispatched within 1-2 days.

Custom made orders are generally dispatched within 4-7 days

Delivery times are as follows:

• Major cities and regional hubs: 1-3 days (excluding WA, NT and TAS)
• WA, NT, TAS and regional towns: 3-8 days

Freight costs are based on a number of factors. If it seems unreasonably high, please email or call us and we can try to offer you a better rate directly for your post code.

Please remember sheets and towels can be quite heavy; a standard queen sheet set weighs more than 4kg. For this reason we have limited options to send with Australia Post who has a limit of 5kg per parcel. This is why we used a courier network.

All online deliveries are made with ‘Authority to leave’ at the delivery address. If this is of concern, please contact us prior to placing your order and we can provide alternative options.

If you do not reside within a metro or major regional centre, please contact us directly to confirm the delivery fees prior to placing your order. Additional charges may apply depending on your post code. If you think this may affect you, please contact us prior to placing your order and we can provide alternative options.

Yes, at Host Supplies we are experts at fulfilling unique requests and changes to suit your particular needs. Whether you need special colours, designs, measurements, or materials, our team is prepared to collaborate directly with you to realize your idea.

Our aim is to make sure that each product fulfills your needs to the letter and makes your project better.

We stock a wide selection of premium fabrics to suit different demands and tastes. We can work with you to provide samples of our products so that, prior to making a larger commitment, you can evaluate the quality and suitability of our fabrics.

We know how important it is to examine fabrics in person, which is why we offer a sample service that lets you feel our fabrics' overall feel, colour, and texture.

Please use our Contact Us form, call us on 02 9516 4533 or email us at hello@hostsupplies.com.au and we will be happy to help.